Contact Us

We are here to help with questions about products, orders, shipping, returns, and payments.

Get in touch

Email: support@ovnus.com
Phone: +1 646 980 6352

Our phone line accepts voicemail 24 hours a day. Support hours are Monday through Friday, 8:00 AM to 4:00 PM ET, excluding public holidays. We normally respond within one business day.

For order-related questions

Please include your order number, the email used at checkout, a short description of the issue, and photos when the question concerns a damaged, defective, or incorrect product.

Store information

Store name: OVNUS
Business address: ul. Kijowska 11/145, 03-743 Warszawa, Poland
Website: ovnus.com

This business address is not a return location. Start every return by emailing support and following our Return & Refund Policy. Approved U.S. returns are processed through our designated facility in Torrance, California.

Legal operator information is available in our Legal Notice.